Guest Check-In FAQ

Check-In FAQ:

Ø  What time is check in?  Check in begins at 4PM

ØWhat will I need to provide at check in?  You will need to have a valid Driver's License and credit card matching the reservatio bn at check in. You will also be required to provide your car make/model and license plate number to register your vehicle. 

Ø  How do I know hotel room is clean?   Our housekeeping room protocol begins with removing all used items from the room such as bedding and towels. A full clean of the room and bathroom including vacuuming (carpeted rooms), mopping floors and wiping down all surfaces with disinfectants. 

Ø  Is breakfast included? A continental breakfast is served from 7-10 am daily. 

Ø  Ø  Pool   The pool is open from 10 am to 10 pm daily for guests of the John Yancey Inn. No glass, smoking or pets are allowed in the pool area. 

Ø  Housekeeping; what’s changed? We no longer offer daily stay-over cleans to limit person-to-person contact - we do offer daily "trash & towels" on request. To schedule housekeeping services, simply call or stop in at the front desk. We are requesting a one day notice to schedule services. Additional amenities such as linens and toiletries are available upon request. 

Ø  Elevator Our elevator is located in our Four Seasons Building. The Main Building, Easy Beach Acces and the Sea Building guest rooms do not have elevator access. 

Ø  Is Express Check-Out offered? Yes, there is no need to come to lobby and check-out.  You can call 252.441.7141 or use the online chat on our website (www.johnyanceyinn.com) when you have checked-out, and we can email your final bill. If you 

Interested in returning again?  Ask about our return guest offers!

Feel free to call us with questions or feedback 252.441.7141 or email 

~John Yancey Inn Management